Terms & Conditions of Use

1 Interpretation and Definitions

In these Terms and Conditions, the following words and phrases carry the meanings as stated:

• "Platform" refers to the fc88club website accessible at https://fc88club.onl together with all services available on it.
• "User" or "Member" refers to an individual who has registered an account or is using fc88club services.
• "Account" refers to the personal profile registered by a user for the purpose of using fc88club services.
• "Account Balance" refers to the total funds held in a user's account including cash and bonus credits.
• "Bet" refers to any wager placed by a user through the fc88club platform.
• "The Company" refers to the operator of the fc88club platform together with its affiliates, employees and appointed representatives.

2 Eligibility Requirements and Account Registration

To register and use fc88club services, users must meet the following requirements:

• Be at least 21 years of age on the date of account registration.
• Not be prohibited by law in your area from participating in online gambling activities.
• Provide personal information that is truthful, accurate and current, including full name, date of birth, mobile phone number and an active email address.
• Not register more than one account. Each user is only permitted to hold one active account.
• Not act on behalf of another person or company when registering or using the platform.

3 Deposits, Withdrawals and Payment Methods

fc88club accepts deposits and processes withdrawals through supported payment methods. The following are the general terms relating to financial transactions:

• The minimum deposit amount is RM10 for all available payment methods.
• The minimum withdrawal amount is RM100 per withdrawal request.
• Withdrawal processing time is between 15 minutes and 2 hours depending on the method chosen.
• All deposits must be made using an account or payment instrument registered in the user's own name. Use of third-party accounts is not permitted.
• If there is suspicion of fraud or money laundering, fc88club reserves the right to hold the transaction and conduct an investigation before approving it.

4 Bonus and Promotion Terms

All bonuses and promotions offered by fc88club are subject to the following conditions:

• A welcome bonus of 200% on the first deposit, up to a maximum of RM1,500, is available to new members who meet the requirements. For example, a deposit of RM100 will give a bonus of RM200 bringing the account balance to RM300, and the wagering requirement is RM200 × 25 = RM5,000.
• The wagering requirement is set at 25 times the bonus amount received before any winnings from that bonus can be withdrawn.
• Bonuses may only be used to wager on eligible games as stated on their respective promotion pages.
• fc88club reserves the right to cancel a bonus if there are signs of abuse, fraud or a breach of terms.
• Each account is eligible to claim the welcome bonus once only. Attempting to register additional accounts to claim the bonus repeatedly will result in the cancellation of all related accounts.

The fc88club VIP programme covers five tiers — Bronze, Silver, Gold, Platinum and Diamond — each offering a different weekly cashback rate. Cashback ranges from up to 0.3% for the Bronze tier to up to 1.5% for the Diamond tier. Tier progression depends on playing activity and member loyalty over time.

5 Game and Betting Rules

All games and bets on the fc88club platform are subject to the following rules:

• Game results displayed by the fc88club system are final and binding. If a technical error affects a game result, fc88club reserves the right to void winnings that arose from that error.
• Users are prohibited from using automation software, bots or other technical methods that provide an unfair advantage during play.
• Any attempt to manipulate the system, including exploiting software bugs, will result in immediate account suspension and cancellation of all related balances.
• fc88club reserves the right to cancel or void bets suspected of being placed collectively or in coordination to exploit odds differences.
• For sports betting, fc88club reserves the right to suspend betting markets at any time if there is suspicious activity or a significant change in an event.

6 Security, Privacy and Data Protection

fc88club takes the protection of users' personal data seriously. Information collected is used solely for account management, regulatory compliance and service improvement purposes. Further details are available in the fc88club Privacy Policy.

• All communications between a user's device and fc88club servers are encrypted using industry-standard encryption technology.
• fc88club will not share users' personal information with third parties for marketing purposes without the user's explicit consent.
• Users are responsible for keeping their account login credentials secure. Anyone who suspects their account has been accessed without authorisation should contact customer support immediately.

7 Responsible Gambling

fc88club fully supports responsible gambling practices. We believe that gambling should remain a form of entertainment and should not cause financial or emotional stress to users.

• Users are encouraged to set deposit limits, loss limits, and session time limits through their account settings.
• A self-exclusion option is available for users who wish to take a temporary or permanent break from the platform.
• If you feel that your gambling activity is starting to affect your daily life, contact the fc88club support team, which operates 24/7 via live chat or email, for assistance and information on suitable support resources.
• Accounts registered by individuals under the age of 21 will be immediately cancelled and all funds in those accounts will be returned after an investigation process.

For more information, visit the fc88club Responsible Gambling page.

8 Prohibitions and Prohibited Activities

Users are strictly prohibited from doing any of the following while using the fc88club platform:

• Providing false or misleading information during registration or identity verification.
• Using the platform for money laundering, terrorism financing, or any other illegal activity.
• Transferring funds between different user accounts without official approval from fc88club.
• Selling, transferring, or sharing an account with another individual under any circumstances.
• Using proxy services or VPNs to conceal your actual location in order to bypass regional restrictions.
• Launching any cyberattacks, hacking attempts, or activities that could disrupt the operation of the platform.

9 Modification of Terms and Termination of Service

fc88club reserves the right to modify, add to, or remove any part of these Terms and Conditions at any time without prior notice. However, we endeavour to inform users of significant changes through the following channels:

• A notice on the main page or via an information pop-up on the platform.
• An email to the address registered in the user's account.

fc88club also reserves the right to terminate or suspend a user's account for the following reasons:

• Violation of these Terms and Conditions.
• A direct request from the user to close the account.
• Regulatory compliance requirements or instructions from a qualified regulatory body.
• Account inactivity over an extended period in accordance with current internal policy.

10 Customer Support and Complaint Resolution

fc88club provides 24/7 customer support via live chat and email in Malay and English. To submit a complaint, users may contact our team through:

• Live chat directly on the fc88club platform — immediate responses around the clock.
• Email to the provided support address — responses within a reasonable timeframe based on case priority.

All complaints will be reviewed fairly and transparently. The final decision issued by fc88club upon completion of an investigation is binding for cases relating to game outcomes, financial transactions, and bonus disputes.

If a user is not satisfied with a decision made by fc88club, they may refer the dispute to an independent dispute resolution body recognised by fc88club's international licensing regulator.